Privacy Policy

Last updated: 5/1/2025

This website, Patio3D.com, is operated by RedLayers LDN Ltd (“RedLayers”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Who We Are

Patio3D.com is a product owned and operated by RedLayers LDN Ltd, a UK-registered company. If you have any questions or concerns, please contact us:

• General privacy inquiries: privacy@redlayers.com

• For EU data subjects and regulator contact: privacy@redlayers.com

2. What Information We Collect

We collect two types of information:

A. Information You Provide

When you use our contact form, we collect:

• Your name

• Your email address

• Any message or information you choose to provide

B. Information Collected Automatically

When you visit Patio3D.com, we use tools like Microsoft Clarity to collect:

• Device and browser information

• IP address

• How you interact with our website (clicks, scrolls, time on page, etc.)

This data is anonymized where possible and used to understand user behavior and improve our product.

3. How We Use Your Information

We use your data to:

• Respond to inquiries or requests submitted through our contact form

• Improve our product and website experience

• Monitor usage trends and prevent fraud

• Ensure our site functions securely and effectively

• Inform marketing decisions

We do not sell your data.

4. Microsoft Clarity & Third-Party Tracking

We use Microsoft Clarity and Microsoft Advertising to analyze how users interact with our site. This includes session recordings, heatmaps, and other behavior data. Data is collected using cookies and similar technologies.

Clarity may also use this data to improve its own services.
See Microsoft’s Privacy Statement for more.

5. Cookies and Consent

We use cookies to:

• Understand usage patterns

• Optimize the site

• Power session recording and analytics

You’ll be asked to accept or decline cookies on your first visit. Cookies for analytics and tracking will only load after you consent.

You can manage your cookie preferences at any time using our cookie settings link.

6. Data Retention

• Contact form submissions: retained for up to 12 months unless required longer for ongoing communication or legal reasons.

• Analytics data via Microsoft Clarity: retained for up to 30 days.

7. Your Rights (for EU/EEA residents)

You have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Withdraw consent

• Lodge a complaint with a supervisory authority

To exercise your rights, email us at privacy@redlayers.com.

8. Security

We take appropriate technical and organizational measures to secure your data. No system is 100% secure, but we regularly assess and update our safeguards.

9. Changes to This Policy

We may update this policy occasionally. Any changes will be reflected on this page with a new “last updated” date.